Privacy Policy

Last update on: January 8, 2024

These Privacy Policies describe how MMFI Albania sh.p.k collects and processes personal data through the website etc.

We respect the privacy of every person who visits or registers on the website or uses the services we provide from the website. We are committed to providing safe online navigation.

What personal information do we collect from you and how is this information used?

Collection of personal data

Your personal information is collected for these reasons:

  • Use as required or permitted by law.
  • Identity verification
  • Enforcement of your requests on our website
  • Resolving your requests and conflicts
  • Enforcement of our agreements with you
  • Protection of consumer rights, our and third parties' ownership and security, including customers and website and our stores users.

Key principles

We value your Personal Data entrusted to us and are committed to processing your Personal Data in a fair, transparent and secure manner. The key principles followed by MMFI ALBANIA SH.P.K are as below:

  • Legality: we will collect your Personal Data only in a fair, lawful and transparent manner.
  • Data minimization: we will limit the collection of your Personal Data to what is directly relevant and necessary for the purposes for which they are collected.
  • Purpose limitation: we will collect your Personal Data only for specified, explicit and legitimate purposes and will not further process your Personal Data in a manner incompatible with those purposes.
  • Accuracy: we will keep your Personal Data accurate and up-to-date.
  • Security and data protection: we will implement appropriate technical and organizational measures to provide an appropriate level of security and data protection taking into account, among other things, the nature of the Personal Data to be protected. Such measures foresee preventing any unauthorized disclosure, access, accidental destruction, or unlawful destruction or accidental loss or alteration or any other unlawful form of processing.
  • Access and correction: we will process your Personal Data in compliance with your legal rights.
  • Storage limitation: we will store your Personal Data in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the Personal Data are collected.
  • Protective measures for third parties: we will ensure that access by and transfers of your Personal Data to third parties (as defined below) are carried out in compliance with applicable law and appropriate contractual protective measures.
  • Lawfulness of direct marketing and cookies: when sending you promotional materials or placing cookies on your device, we will ensure that we do so in compliance with applicable law.

Use of personal data

In particular, we use your personal information for the following purposes:

Customer support. Our website allows you to search for information about our products and services. These include electronic and printed questionnaires. Your personal contact information will be required in each case, along with other relevant information. This information is used to enable us to respond to your requests.

For your feedback on our products and services. We will often invite you to provide your feedback on our products and services via an online form or through surveys in our stores conducted by our staff. We also use your feedback to monitor the quality of our products and services and to improve the selection of our products in the future.

For marketing. We market in various ways such as email marketing. We use the information we receive from you through interaction with our website to communicate with you via email about our products and services.

Distribution of personal data

We also share your personal information with these third parties in particular:

  • With couriers and shipping companies.

How do we get your confirmation for the personal information?

Where the use of your personal information requires your consent, you confirm the data:

  • At the time of entering data according to explained instructions
  • Using our contact forms, via email, mail, phone.

How long do we keep your personal information?

We will keep your personal information for the purposes explained above in this Privacy Policy, in accordance with the Albanian legislation in force and relevant regulations. We will never keep your personal information longer than necessary.

Confidentiality and security of your personal information

We undertake to keep your personal information that you provide us secure and we will take reasonable precautionary measures to protect information from loss, misuse or alteration.

We have implemented security policies, rules, techniques that protect personal information that we control from:

Unauthorized access

Inappropriate use or disclosure of personal data.

Unauthorized modification

Unlawful destruction or accidental loss.

All our employees and data processors who have access to and connection with processing your information are required to respect the confidentiality of all users' personal data of our services. They are obliged to maintain confidentiality and reliability even after the termination of their function.

How to access your information? Some of your rights
You enjoy the following rights regarding your personal information:

The right to access personal information. You have the right, by sending us a written request, free of charge, to provide you with the following from us:

  • Confirmation whether or not personal data is being processed for you;
  • Make a copy of your personal information we hold available to you;
  • Inform you about the purpose of data processing;
  • Inform you about the categories of data processed;
  • You have the right to request us to block, correct or delete your personal data, free of charge, if you become aware that the data about you is irregular, untrue, incomplete or has been processed and collected in violation of the provisions of Law no. 9887 dated 10.03.2008 "On Protection of Personal Data" as amended;
  • You have the right to notify us if you disagree with our further use of this information by contacting us as shown below.

The right to modify personal information. If the information we have is inaccurate or incomplete, you have the right to modify it. If the information is shared with others, we will notify you as soon as possible about your modifications. If you are interested and if it is in accordance with the law, we will show you with whom we shared your personal information so that you can contact them directly.

Notice for the Protection of Personal Data

The purpose of the privacy policy.

This privacy policy defines your rights and our obligations regarding the processing of your personal information. It explains our approach to any of your personal information that we have obtained from you or third parties and the purposes of obtaining your personal information. This privacy policy will inform you of the nature of your personal information processed by us and how you can request its deletion, update, or access it. Please note that this Privacy Policy only applies to your personal information obtained by us, it does not include personal information collected from your communication with third parties.

The purpose of this Notice for the Protection of Personal Data (hereinafter referred to as the “Notice”) is to inform data subjects (hereinafter referred to as “Subjects”) how we collect, store and process their personal data.

1. Data controller subject to processing and principles

"MMFI ALBANIA SH.P.K" recognizes the importance of maintaining the secrecy of subjects' data and protecting their privacy rights. Therefore, all personal data and information (hereinafter referred to as "Data") collected for the purposes of our services will be processed lawfully, correctly, transparently and confidentially.

2. Consent

MMFI ALBANIA SH.P.K will require Subjects to give their prior and explicit consent when collecting data and before processing, in order to keep subjects informed of MMFI ALBANIA SH.P.K's activities, event and activity registration or providing subjects’ access to MMFI ALBANIA SH.P.K’s restricted areas or documents on the website.

By using the services provided by MMFI ALBANIA SH.P.K (hereinafter referred to as “Services”), and in accordance with applicable legal provisions, Subjects agree to enter into an engagement with MMFI ALBANIA SH.P.K, which means that they consent to the collection and processing of data and to this Notice.

3. Legal basis and purposes of collecting and processing data

(i) Legal basis

The legal basis for collecting and processing data by MMFI ALBANIA SH.P.K is Law no. 9887 dated 10.03.2008 "On Protection of Personal Data" as amended and any bylaws implementing it.

The Subject agrees that the collection and processing of data by MMFI ALBANIA SH.P.K is necessary for the provision of specific Services that the Subject may use, but also for the preservation of the legitimate interests of MMFI ALBANIA SH.P.K and for the fulfillment of legal obligations charged to MMFI ALBANIA SH.P.K .

(ii) Purposes

Data is collected and processed by MMFI ALBANIA SH.P.K for the following purposes (hereinafter referred to as “Purposes”):

  • MMFI ALBANIA SH.P.K processes the personal data of individuals registering
  • MMFI ALBANIA SH.P.K processes the personal data of individuals registering to participate in meetings, conferences or other activities it organizes for the purpose of administering registrations and participation in such activities.
  • On the other hand, technical data is processed automatically and anonymously to improve your browsing experience and to collect website usage statistics.

4. What data is collected?

(i) Type of data

As part of the Services, MMFI ALBANIA SH.P.K collects the following data (non-exhaustive list) from Subjects:

  • Personal data: identification personal data (name, surname, etc.).
  • Location data: addresses.
  • Electronic and communication identification data: phone number, email address.

(ii)Information collected directly from Subjects

MMFI ALBANIA SH.P.K does not collect and store information that personally identifies Subjects, except when that data is voluntarily disclosed.

However, MMFI ALBANIA SH.P.K may in some cases request such information to provide specific Services.

  • Subjects will need to provide information to interact with our website.
  • As interested third parties, Subjects may be asked to provide personal data when registering for MMFI ALBANIA SH.P.K bulletins or activities or when interacting in various ways with our website.

(iii) Information collected from third parties - subcontractors

As part of its Services, MMFI ALBANIA SH.P.K may also collect data from third parties. Data collected from third parties is treated in the same way as data collected directly from Subjects (see paragraph 4.2 above).

MMFI ALBANIA SH.P.K may be considered a personal data processor in the context of information collected from third parties, according to applicable regulations. This should be the case when MMFI ALBANIA SH.P.K will enter into a data processing agreement with interested third parties to ensure compliance with this Notice.

5. Information collected directly from Subjects

Data transmitted to MMFI ALBANIA SH.P.K will be acknowledged and used by MMFI ALBANIA SH.P.K employees for the sole purpose of performing the Services constituting the purpose for which the data was collected.

As part of the performance of the Services, MMFI ALBANIA SH.P.K may transmit data to third parties. Transmission of data to third parties abroad is alternatively based on: (i) an adequate decision based on the list of countries whose legal data protection standards are approved by the European Commission, (ii) appropriate protective measures or (iii) waiver for specific situations (in particular, execution of a mandate in relation to the Services provided by MMFI ALBANIA SH.P.K).

6. Profiling

MMFI ALBANIA SH.P.K cannot sell or lease data to any third party.

Finally, MMFI ALBANIA SH.P.K may need to share personal data:

  • To make the necessary Services available to Subjects;
  • When permitted or required by law, to enforce a valid legal process;
  • To preserve and protect the rights or property of MMFI ALBANIA SH.P.K, including the security of its products and services;
  • To protect the personal safety, property or other rights of the public, MMFI ALBANIA SH.P.K or its employees.

When MMFI ALBANIA SH.P.K has a legal obligation to disclose data to third parties, MMFI ALBANIA SH.P.K will take all reasonable steps to notify Subjects in advance, unless otherwise required by law.

7. Privacy, security and data protection

MMFI ALBANIA SH.P.K ensures that it has adequate levels of data protection.

Subjects' data will be transmitted to and stored on MMFI ALBANIA SH.P.K's servers, access to which is strictly limited. MMFI ALBANIA SH.P.K has taken appropriate technical and organizational measures to ensure that its servers are available exclusively to duly authorized persons. It has also taken special precautionary measures regarding the protection of its technical environment (eg the use of anti-viruses).

8. Rights of Subjects

In accordance with applicable regulations, Subjects may exercise the following rights regarding their data in relation to data processing:

  • The right to request access to stored data;
  • The right to request correction of stored data;
  • The right to request deletion of stored data, subject to legal provisions in force regarding data retention;
  • The right to request a restriction on the processing of stored data, subject to legal provisions in force regarding data processing; and
  • The right to request the cessation of processing stored data, subject to legal provisions in force regarding data processing.

Even if a Subject objects to the processing of their data, MMFI ALBANIA SH.P.K has the right to continue such processing if it is (i) legally obligated, (ii) necessary for the performance of an Agreement to which the Subject may be a party, (iii) necessary for the performance of legal obligations pursuant to public interest procedure or (iv) necessary for legitimate interests pursued by MMFI ALBANIA SH.P.K, including finding, exercising or defending a right.

The exercise of any right set out in the paragraph will be done in accordance with the communication provisions set out in paragraph 11 below, (Communication and Remarks).

10. Privacy of children

The protection of children's and adolescents' personal data is a special issue for MMFI ALBANIA SH.P.K. MMFI ALBANIA SH.P.K platforms and their content are not aimed at children under the age of 13. MMFI ALBANIA SH.P.K recommends that parents discuss internet use and personal data security on websites with their children before allowing teens between ages 13 and 16 to browse MMFI ALBANIA SH platforms. P.K.

MMFI ALBANIA SH.P.K will never knowingly collect personal data from or about children under 13 and will only knowingly collect personal data from minors between the ages of 13 and 18 where parental consent has been obtained as required by applicable law.

11. Cookies policy

Cookies are small files that an internet page stores on your computer and that your browser provides to the same internet page whenever you visit it. MMFI ALBANIA SH.P.K uses cookies to enhance browsing experience, manage subject entry into specific content and also generate anonymous statistics on how the MMFI ALBANIA SH.P.K website is used.

Subjects can delete cookies through their browser settings and change their preferences at any time when visiting the MMFI ALBANIA SH.P.K website. However, this may damage the use of the website or social media. It can also prevent access to content on our website unless the Subject's login credentials are resubmitted.

12. Communication and remarks

If you have any questions regarding MMFI ALBANIA SH.P.K data protection, you can send a message to [email protected] and MMFI ALBANIA SH.P.K will review it as soon as possible.

You can exercise any of your data-related rights (paragraph 9) by sending your request to the above address.

MMFI ALBANIA SH.P.K is constantly evolving and this Notice and Terms may change. Unless otherwise specified, our Notice applies to the use of all information collected about any Subject.

The right to file a privacy complaint, including how we have handled your information, you can report your complaint to the Commissioner's Office under law no. 9887, date 10.03.2008, as amended by law no. 48/2012 On protection of personal data., at [email protected], tel +355 4 2237200

Address: Rr. Perlat Rexhepi, Nd. 19, H. 9, Tirana